1. Introduction
Effective Date: 8-01-2025
Last Updated: 9-08-2025
Rentify Property Management (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://rentify.live, apply for housing, or interact with our property management services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and other details you provide when contacting us or applying for housing.
- Financial & Housing Information: Income verification, employment history, credit reports, Section 8 voucher details, and other eligibility documents.
- Technical Information: IP address, browser type, device information, and website usage data automatically collected through cookies and analytics tools.
- Communications: Records of calls, emails, or SMS messages exchanged with Rentify.
3. How We Use Your Information
We use the information collected for purposes including, but not limited to:
- We use collected information to:
- Process rental applications and verify eligibility for affordable housing programs such as Section 8.
- Communicate with you about applications, leasing, maintenance, and tenant services.
- Manage tenant records, lease agreements, and property operations.
- Improve website functionality, user experience, and customer support.
- Comply with HUD, Section 8, and other legal and program requirements.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
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Government Agencies: For compliance with Section 8, HUD, or other housing program requirements.
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Service Providers: Vendors and contractors who assist with property management, IT, payment processing, or background checks.
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Legal Obligations: When required by law, court orders, or regulatory authorities.
5. Google Analytics, Cookies & Data Retention
Google Analytics (GA4)
We use Google Analytics (GA4) to understand how visitors use our website. GA4 collects anonymous information such as pages visited, device type, and general location.
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We do not receive your full IP address.
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Google Ads personalization is disabled unless you provide consent via our cookie banner.
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You can opt out using the Google Analytics Opt-Out Browser Add-on.
Cookies
We use essential cookies for site performance and optional cookies for analytics. You can manage cookie preferences through your browser or our cookie banner.
SMS/Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Message/data rates may apply. Reply STOP to opt out or HELP for assistance.
Data Retention
We retain personal data only as long as necessary or as required by law:
- Website analytics data: up to 26 months.
- Contact forms: 24 months from last interaction.
- Tenant records & Section 8 documentation: 7 years after tenancy ends (or longer if required).
- Maintenance requests: 7 years.
- Security logs: 12 months.
- SMS consent logs: 4 years or until withdrawal of consent.
When retention ends, data is securely deleted or de-identified.
6. Your Rights
Depending on applicable law, you may request to:
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Access the personal information we hold about you.
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Correct or update inaccurate information.
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Request deletion of your personal information, subject to legal requirements.
To exercise your rights, contact us at info@rentify.live.
7. Children’s Privacy
Our services are intended for adults seeking housing. We do not knowingly collect personal information from children under the age of 18.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.
10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
Rentify Property Management
Miami, Florida
📞 Phone: (786) 766-9385
✉️ Email: info@rentify.live
🕒 Hours: Monday – Friday, 9 AM to 5 PM